[Censura Support Portal] Most Popular Articles

Do you offer a trial version?

Sun, 13 Apr 2008 07:38:44 GMT

We do not offer a downloadable trial version, but we do have a fully functional demo version online. Please see http://www.censurademo.com for the latest version.

Can Censura be installed on more than one domain?

Sun, 13 Apr 2008 07:34:11 GMT

The Censura License Agreement allows Censura to be installed on one domain only.

You may use addon domains to access the public interface of Censura, however the admin control panel will only be able to be accessed from the "master" domain.

For example, you could have yoursite.com as the "master" domain which Censura is licensed to. If you then had mysite.com as an addon domain pointing to the same site, you would be able to access Censura via both domains, but the admincp would only be accessible via the main yoursite.com domain.

Can I change the domain Censura is installed at?

Sun, 13 Apr 2008 07:30:25 GMT

Yes, you may change the domain Censura is instaled at. Please contact support so that a new License Key can be arranged.

Can I transfer or resell my Censura license?

Sun, 13 Apr 2008 07:36:23 GMT

You may transfer your license to a third party, provided the following conditions have been met:

The license was bought directly from ourselves, and is not an Incursio Transfer License.
The license is an OWNED license - if in doubt please check the license number.
The license is more than 60 days old.
The license is not within 30 days of its upgrades package expiring.

We will require full contact details for both parties. To arrange a transfer, please submit a ticket to licensing giving the following information:

License Number
Name, address and email contact of the seller
Name, address and email contact of thebuyer
Current domain used by the seller
New domain to be used by the buyer

If you are about to buy a Censura license from a third party, please ask them for the license number and check with us first before buying to ensure that the license is eligible for transfer.

We reserve the right to decline license transfer requests, so please contact us first before arranging a transfer with a third party.

Do you offer any discounts if I purchase more than one license?

Sun, 13 Apr 2008 07:29:21 GMT

Yes, we offer discounts for bulk license purchases.

Currently this only applies automatically if all the licenses are purhcased as part of the same order. If you are an existing licensee, and wish to purchase additional licenses, please contact sales to arrange your discount. We offer the following discounts:

2-5 licenses: 10% discount.
6-10 licenses: 20% discount.
11+ licenses: 25% discount.

Where is the documentation for Censura?

Sun, 13 Apr 2008 07:10:31 GMT

The online documentation for Censura can be found at http://www.censura.info/wiki

The documentation is written by both developers and users. If you would like to be involved in writing and editing the documentation, please create an account within the wiki and then contact support.

Can I remove the "powered by Censura" copyright notice in the footer?

Sun, 13 Apr 2008 07:07:45 GMT

All copyright notices must remain intact throughout Censura, both in the source code as well as the public and admin interfaces.

We offer a "brand removal" option which allows you to remove the "Powered by Censura" copyright notice from the footer of the public and admin interfaces.

The "brand removal" option is a one-off fee per license. There is a link within your client area to allow you to purchase a "brand removal" option.

Do you offer non-profit or academic licenses?

Sun, 13 Apr 2008 07:24:50 GMT

We do not offer discounts for non-profit or academic licenses.

Can I make a payment or purchase via PayPal?

Sun, 13 Apr 2008 07:25:20 GMT

Yes, we accept payments made using PayPal.

Do you accept offline payments?

Sun, 13 Apr 2008 07:28:30 GMT

We can only accept offline payments from UK customers only. Cheques should be in GBP and drawn on a UK bank. We can also accept UK Postal Order payments. To discuss this option further, please contact sales. The GBP price will be arranged based on the current exchange rates.

What payment methods do you accept?

Sun, 13 Apr 2008 07:27:28 GMT

We can accept online credit card payments which are processed via PayPal - you do not always need a PayPal account to make a credit card purchase via PayPal

If you would prefer not to use PayPal, we can accept payments via 2Checkout.com. Please contact Sales for further information.

Do you provide hosting for Censura?

Sun, 13 Apr 2008 07:22:33 GMT

We do provide hosting for Censura.

Please see http://www.censura.info/hosting for further details.

If you use our hosting service, you have the option of buying a Censura owned license and using that, or leasing a Censura license as part of your hosting package.

What are the server requirements to run Censura?

Sun, 13 Apr 2008 07:19:47 GMT

Censura has been designed to run in both a shared hosting and a dedicated hosting environment.

Censura can run on both Linux (Apache) and Windows (IIS) servers.

PHP 5.1 or higher is required.

MySQL 4.1 or higher is required.

What systems can Censura integrate with?

Fri, 27 Nov 2009 11:52:49 GMT

Censura can integrate with the userbase of the following third party systems:

Invision Power Board
phpBB
Simple Machines Forum (SMF)
vBulletin
WordPress

If you would like to discuss a custom integration with an external user system (custom, commerical or open source), please contact us to discuss further.